Frequently Asked Questions Long
B Dancewear Frequently Asked Questions
1. What size should I buy?
2. How can you offer so many colors and sizes?
3. What is your return policy?
COVID 19 AND RETURNS- According to a CDC report on coronavirus, COVID-19 can live on surfaces for hours or days. Because of this and limited production we are not allowing returns at this time.If you need help with any sizing or fabric please email us firstname.lastname@example.org
If you received an item that is damaged please contact us.
For our full return policy and procedures,
4. How long will it take for me to receive my order?
Generally, it takes between 2 to 4 weeks for us to make your order, and then the speed of shipping depends on the option you purchase. Our standard shipping is USPS First Class Mail, 5-7 business days. However if you need it sooner, please let us know by calling us at 1-888-559-3331 or specifying in the comments section so that we can coordinate with our production team to see if it is possible then we can quote you expedited shipping options.
Production time varies based on the volume of orders we receive, along with the time of year (during competition season the wait time may increase). Please remember we make your item by hand and only start on your item after you order it. Many companies are able to deliver it faster to you because they have their items made in bulk and sit on the shelf until you order it. We prefer to make a higher quality product. If you have any concerns please call us at 1-888-559-3331 or email email@example.com
5. Where is my order?
It is either in the mail, or we are feverishly working on it. You can check by logging into " My Account" on the upper right of this page, and clicking " Review orders / track packages".
The order status should either say "processing or manufacturing" which means we are still working on it, or "shipped," in which case, you may use the tracking number to find out more information.
6. Can I get my order faster/ do you offer faster shipping?
For the most part, we can put a rush on your order, depending on the volume. This is called a rush, we do not charge you for a rush, your order just becomes non-returnable for a refund or exchange. Call us at 1-888-559-3331 or email us firstname.lastname@example.org, and we will answer this question for you ASAP.
7. What is the fabric made out of and how wide is it?
Lycra is 18% Spandex 82% Nylon 5.9 oz and it is 58/60 inches wide.
Shiny Lycra is 18% Spandex 82% Nylon 5.9 oz and it is 58/60 inches wide.
Mesh is 92% Nylon and 8% Spandex and it is 58/60 inches wide.
Holographic is 20% spandex and 80% Nylon 54 inches of usable fabric
Velvet is a Polyester/Spandex blend, it weighs 420 gm and it is 58/60 inches wide.
Lace is 92% Nylon and 8% Spandex and it is 58/60 inches wide.
8. I need a small change to one of your items, can you help me?We can make small customizations to orders of 10 pieces or more. For custom orders with less than 10 will be charges a small order fee of $5 per item. There is also an upcharge per piece for a customizations.We require a 3 week lead time for any custom pieces. Also, customized items are not returnable or exchangeable, so we generally recommend ordering a size run of our standard pieces first or purchasing a sample. If you have any questions, please call us at 1-888-559-3331 or email us email@example.com.
9. Do all your items come lined, or only certain colors and fabrics?Yes we line them for free! However, we only add lining to our lighter colors to prevent them from being see through, as the rest of the colors do not need lining. All leotards, biketards, and bra tops come with double lining in the front for full coverage. Colors not listed can be lined for an upcharge, please call us at 1-888-559-3331 or email us firstname.lastname@example.org.
The following colors are lined:
Lycra - White, Light Ivory, Ivory, Light Yellow, Yellow, Mustard, Peach, Neon Orange, Coral, Pink, Baby Pink, Neon Pink, Dusty Rose, Neon Lime, Mint, Light Nude and Salmon
Shiny Lycra - White, Ivory, LIght Nude, Baby Pink, Baby Blue, Mint, Neon Lime, Salmon, Yellow, Lime, Pink and Neon Pink
Holographic - White/Pearl and White/Silver
Velvet - White, Ivory, Baby Pink, Yellow and Beige
10. I have a question that isn’t answered here, help me!?
- NEW - Cami Bra Top
- NEW - Halter Tank Top
- NEW - Keyhole Sports Bra
- NEW - Long Sleeve Crop Top
- NEW - Mock Neck Bra
- NEW - Mock Neck Long Sleeve Crop Top
- NEW - Short Sleeve Crop Top
- NEW - Strappy Back Bra
- NEW - Triangle Bra
- Convertible Bra
- Sports Bra
- Bandeau Bra
- Halter Bra
- Dance Tank Top
- Boy Cut Briefs
- High Waist Briefs
- Low Rise Briefs
- NEW - Mid-Rise Briefs
- Regular Briefs
- Angle Skirt
- Circle Skirt
- Crossover Skirt
- High Low Dance Skirt
- Irish Skirt
- Long Circle Skirt
- NEW - Extra Long Circle Skirt
- NEW - Half Skirt
- NEW - Long Half Skirt
- Straight Skirt
- Capri Pants
- High Waist Leggings
- High Waist Palazzo Pants
- High Waist Pants
- Jazz Pants
- Wide Leg Pants
- NEW - Mid-Rise Dance Leggings
- Arm Sleeve
- Biker Gloves
- V Gloves
- NEW - Long Sleeve Mock Neck Leotard
- NEW - Mock Neck Leotard
- NEW - Strappy Back Leotard
- NEW - Cami Leotard
- NEW - Convertible Leotard
- Short Sleeve Leotard
- Long Sleeve Leotard
- Strapless Leotard
- Halter Leotard
- Biketards & Unitards
- NEW - Mock Neck Biketard
- NEW - Mock Neck Long Sleeve Biketard
- NEW - Mock Neck Unitard
- Halter Biketard
- NEW - Mock Neck Long Sleeve Unitard
- Tank Unitard
- NEW - Slim Fit Dance Pants
- NEW - Dance Mock Neck Long Sleeve Shirt
- NEW - Dance V-Neck Shirt
- Dance Pants
- Dance Shirt
- Sleeveless Dance Shirt
- Dance Tank
- Dance Shorts
- Long Dance Shorts